A Key Account Specialist is responsible for managing the sales and relationships with corporate/B2B accounts, which are typically larger clients that generate revenue for the company. The role involves building and maintaining relationships with these clients to increase sales and revenue.
Duties and Responsibilities:
- Identifying and prospecting potential corporate/B2B accounts
- Offering Shoppable Business Procurement and Payment technology as solutions to these accounts
- Establishing and maintaining relationships with existing corporate accounts
- Understanding the needs and objectives of corporate accounts
- Conducting market research to understand industry trends and competitive landscape.
- Developing and presenting customized solutions to meet the specific needs of corporate accounts.
- Negotiating and closing deals with corporate accounts
- Collaborating with internal teams such as marketing, product, and customer service to deliver comprehensive solutions.
- Providing customer service and support to ensure client satisfaction.
- Meeting sales targets and revenue goals
- Maintaining accurate and up-to-date records of client interactions and transactions.
Overall, the key responsibility of a Key Account Specialist is to generate revenue by building and maintaining long-term relationships with corporate accounts and providing them with customized solutions that meet their specific needs. They play a critical role in driving the growth and success of the company by leveraging their knowledge of the market and industry trends.