The BPO industry in the Philippines is undeniably huge. The Philippines has earned the title of being the BPO capital of the world. It boasts a thriving industry that provides essential services that aids businesses with external processes, no matter which industry, around the globe. With such titles earned, maintaining the highest standard in providing BPO services to clients all around the world remains critical. And this means nothing should compromise the integrity and seamless business between BPO companies and their valued clients.
In the bustling industry, securing and ensuring that your workforce is well-equipped with the right resources to get the job done is of urgent importance. However, BPO procurement can be challenging. The quantity and scale of day-to-day supplies, equipment, and electronics, can become an overwhelming factor. One B2B eCommerce just knows how to simplify the complexities of BPO procurement. In this article, we will discuss how e-procurement can simplify the procurement process for BPO companies.
What is E-Procurement for BPO
E-procurement is procurement, but with the use of digital tools, which eliminates the complexity of traditional procurement. With use of technology as operations in e-procurement, it streamlines the overall procurement lifecycle. This includes product selection, procurement approvals, through delivery, and after-sales customer service.
E-Procurement can simplify procurement for private companies and the public sector. This includes BPO companies, which lie under private companies.
BPO companies can empower their procurement cycle through E-Procurement, facilitated by B2B eCommerce. In the Philippines, a trusted B2B eCommerce platform, Shoppable Business, can equip BPO’s with tools and features that streamlines their procurement process.
How B2B eCommerce Simplify BPO Procurement
- Streamlined Supplier Selection
B2B eCommerce platforms are filled with thousands of vetted suppliers on their platform, making it easier for BPO with their suppliers selection process. This provides BPO companies with time and cost savings with features and tools to effortlessly discover and evaluate suppliers.
Another case is when your main supplier encounters problems with supplying your needs, BPO companies can select from backup suppliers in the platform that provides the same products, terms, and deals.
- Efficient Sourcing
E-procurement platforms enable BPO companies to access a wide range of thousands of vetted suppliers, hundred thousands of authentic products, and services. BPOs can efficiently source their needs by browsing through varied product catalogs, categories, comparing pricing and deals, allowing them with time and cost saving strategies.
- Simplified Ordering
B2B eCommerce and E-Procurement is all about automation and streamlining the traditional procurement process. BPOs can create reorder listings and submit purchase orders that they purchase frequently. This eliminates the manual labor of product selection and supplier negotiations, allowing BPOs to purchase everything they need in an instant. This prevents purchasing delays from product selection, approvals, and everything the procurement lifecycle, which boosts productivity, ensuring your inventory never runs out.
- Order Tracking
E-procurement platforms provide real-time order tracking and status updates, helping BPOs monitor the progress of their orders. This ensures timely deliveries of products ordered and reduces the need for manual follow-ups.
Another feature with order tracking is that it provides BPOs with after-sales customer service. In this way, even after the sales are made, BPOs will get after-sales customer support in case of obstacles during the shipment of their orders.
- Automated Workflows
In contrast to traditional procurement, E-procurement has the ability to automate everything in the procurement process. This includes purchase requisitions, order approvals, reordering, scheduled deliveries, and payments, and everything in between.
- Bulk Ordering
The point of procurement is to purchase products in bulk with quantity discounts, and it remains that way in E-Procurement. The only difference is, BPOs can negotiate contracts with suppliers online, without needing to have a face-to-face agreement.
- Spending Visibility
With digital influence on procurement, everything in the procurement process is transparent, automated, and streamlined. E-procurement through B2B eCommerce platforms can provide a bird’s eye view of your procurement spending. Not only that, it enables you to set budget thresholds and budget spend per department, allowing you to prevent overspending, while reaching your procurement cost goals.
- Real-time Analytics
B2B eCommerce platforms provide access to BPOs with tools and features that enables BPO to analyze everything procurement data on its user dashboard. These data include inventory levels, product trends, and more, to make data-driven decisions to efficiently optimize their procurement processes.
- Compliance
Procurement is more than just getting the best deals, approvals, and purchasing. There’s also compliance, another critical factor of procurement. However, the great thing about E-Procurement is it also streamlines and automates compliance for BPOs and businesses for every purchase they make.
How? B2B eCommerce platforms provide an electronic sales invoice for every time a business makes a purchase. You won’t have to worry about misplacing invoices and receipts as it is stored virtually. Your business can access these invoices anytime, anywhere, at your convenience.
- Authentic Products, Guaranteed
B2B eCommerce platforms in the Philippines, like Shoppable Business, guarantee businesses with only the best products possible. How? Shoppable Business has a vetting process for suppliers and products that ensures authenticity. Shoppable Business is also powered by GS1, the first B2B eCommerce marketplace in the Philippines with barcodes in its products, that solidifies product authenticity.
What BPO Equipment & Supplies You Can Purchase from E-Procurement
Basically, everything a BPO office needs. From day-to-day office suppliers, electronics, to network hubs and switches.
IT Equipment
- Servers
- Routers
- Wi-Fi Mesh
- Ethernet Cables
- Network Switch
- Network Hubs
- Data storage
- And more
Workstation Equipment
- Laptops Computers
- Desktop Computers
- Monitors
- Keyboards
- Computer Mice
- Headsets
- Webcams
- Printers
Day-to-day Office Supplies
- Printing Paper
- Bond / A4 Paper
- Printer Ink
- Pens, Pencils, and Markers
- Staplers and Staples
- Notepads / Sticky notes
- And more
Office Furniture
- Computer Tables
- Office Chairs
- Office Drawers
- Office Cabinets
- Conference Tables
- Filing Cabinets
- Lounge Chairs / Sofas
- Storage Cabinets
- Whiteboards
- Lockers
- And more
Appliances
- Refrigerators
- TVs
- Microwaves
- Coffee Makers
- Air conditioning units
- Photocopiers and Scanners
- CCTVs and security systems
- Water Dispensers
- And more
Or, if you need specific products at specific quantities, try requesting for a quote.
Where Can BPOs in the Philippines Digitize their Procurement
Keeping up the high standards of your clients is demanding. BPO companies should focus on providing high quality services and accommodation to their clients and customers, rather than purchasing. BPO is complex as it is, and purchasing shouldn’t be.
As mentioned multiple instances above, A B2B eCommerce marketplace in the Philippines, Shoppable Business, can digitize the way you buy for your business.
From product requisition, looking for suppliers, product selection, negotiation, contracts, and everything in between, Shoppable Business can automate and streamline the procurement process and life cycle of BPOs.
Why Become a Seller in Shoppable Business
- Access to a large customer base – giving businesses the opportunity to expand their reach and increase sales
- Increased visibility and brand awareness – a platform for businesses to showcase their products/services and potentially attract new customers
- BNPL (Buy now, Pay later) – grow your ASP; buyers/companies can apply for a loan up to ₱150,000.00
Why Become a Buyer in Shoppable Business
- Wide product selection from different categories – a one-stop-shop solution for businesses’ procurement needs
- Save company time and money – Customized orders, RFQ for specific quantities, bundles, configuration, Track their orders, view purchase history
- Need it now but limited budget – BNPL apply and get up to ₱150,000.00
What are you waiting for? Start your transition to digitized procurement with Shoppable Business as a buyer for your procurement needs or a seller to provide procurement solutions for your clients.
