2024 Directory of BPO Companies in the Philippines

The Philippines’ developing economy is heavily reliant on the BPO  sector, which accounts for more than 11% of the country’s GDP.  Employed by about 1.2 million workers, it is the single broadest sector in the country, with its largest number of firms in Manila. Among the nations that have maintained their commercial strength is the Philippines. With several benefits, it is among the ASEAN region’s most rapidly expanding industries. With that, we’re providing you with a comprehensive list of BPO Companies in the Philippines.

COMPANYCONTACT NUMBER/SLOCATION/S
Accenture Philippines+6566778139 +6566778140Cebu City – Capitol Site

Cebu City – Cebu Business Park


Cebu City – Cebu IT Park


Cebu City – Filinvest Towers


Ilocos Norte


Manila Liquid Studio


Muntinlupa


Quezon City – General Roxas Avenue
Acquire BPO+63 2 8667 6800
+63 2 8 667 6895
Robinsons Cyberspace, Quezon City

1800 Building, Eastwood City Cyberpark


Cyber One Building, Eastwood City Cyberpark


Net Cube Building, BGC Taguig


Robinsons Cyberspace Gamma, Ortigas


Techno Plaza 2 Building, Quezon City


Uptown Place Tower 3, BGC Taguig


Worldwide Corporate Center, Mandaluyong
ADP Philippines+63 2 8 558 1237ADP Philippines, Glorietta 2
AFNI Philippines866 377 8844Quirino Highway Quezon City

Commonwealth Avenue, Quezon City
Alorica Philippines866 256 7422Three Cyberpod Centris Edsa

General Aguinaldo Ave


Alorica by the Bay


Alorica Exportbank Plaza


Alorica – Wynsum Plaza


Alorica Asia (Rohq), Ltd.


Alorica Madrigal
Cognizant Philippines+63 2 79762270Science Hub Tower 4
Concentrix Philippines+63 24 238700Concentrix Quezon City

Concentrix Pasig


Concentrix Cainta


Concentrix Manilla


Concentrix Makati


Concentrix Valenzuela


Concentrix Imus, Cavite


Concentrix Muntinlupa
Conduent Philippines7756 8510Conduent Mandaluyong

Conduent Pasay
Deloitte PhilippinesContact FormDeloitte Makati

Deloitte Taguig


Deloitte Consulting PDC, Taguig


Deloitte Shared Service Center, Taguig


Deloitte, Padilla Building, Ortigas
Genpact Services Philippines+63 792 2709+63 2792 2702+63 2792 2700Vista Mall Bldg., Barangay, Cupang, Balanga City, Bataan5132 bldg., Northgate

Cyberzone, Alabang, Muntinlupa City
One Cyberpod Centris bldg., Eton Centris, Edsa cor. Quezon Ave., Quezon City
IBEX Global Philippines8667 1100IBEX ShawIBEX Global Silver City

IBEX Global Paranaque


IBEX AlabangIBEX Cyberpark 2


IBEX International Makati
IBM Business Services Philippines+63 2 995 2426IBM Building 2nd-4th Floors IBM Plaza, 8 Eastwood Avenue, Eastwood City Cyberpark
JPMorgan Chase+632 8575 1199JPMorgan Chase & Co Tower, Manila, 9th Avenue corner 38th Street, Uptown Bonifacio Taguig City
Macquarie Group Services28570888The Enterprise Center, Ayala Avenue, corner Paseo de Roxas, Makati
Magellan Solutions Outsourcing+63 2 83966000PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, MandaluyongCentris Cyberpod 5 ETON Loop A, Diliman, Quezon City
NTT DATA Services Philippines(02) 8 8896 999 0999 887 8441NTT DATA Philippines Head Office Corporate Center Salcedo Village, Makati City
Quantrics+63 915 928 2121SM BPO Building, Taytay Diversion Rd, Dolores, Taytay

Quantrics Enterprises Inc. – San Mateo


Manila East Road
Sutherland Global Services PhilippinesContact Form
(02) 8459 2900
9F Shaw I.T. Center 360 Shaw Blvd, cor Nueve de Febrero, Mandaluyong
Foundever (Sitel Group)(02) 8860 1111Foundever Alabang

Foundever Cubao


Foundever Eastwood City

Foundever Fort Bonifacio

Foundever Makati

Foundever Mandaluyong

Foundever Muntinlupa

Foundever Pasay

Foundever Pasig

Foundever Quezon City

Foundever Taguig
TaskUs PhilippinesContact FormTaskUs Ortigas

TaskUs Anonas, Quezon City

TaskUs Clark, Pampanga

TaskUs Imus, Cavite

TaskUs Meycauayan, Bulacan

TaskUs Antipolo, Rizal

TaskUs Batangas

TaskUs San Fernando, La Union

TaskUs Tagbilaran, Bohol

TaskUs Molino, Cavite
Teleperformance PhilippinesContact FormMandaluyong

Center Ayala, Makati

Octagon, Pasig

Quezon City

Southgate, Makati

Aura, Taguig

McKinley West, Taguig

Cainta

Fairview, Quezon City

Antipolo

Paranaque
TELUS PhilippinesContact FormAraneta Center General MacArthur Avenue Cubao Quezon City

Discovery Centre ADB Avenue Ortigas Center, Pasig City

Market! Market! Mall Bonifacio Global City Taguig City

House McKinley Exchange Corporate Center EDSA

McWest Boulevard, Taguig

Vertis North Corporate Center 3 Mindanao Avenue Quezon City

SM Strata Tower Sen. Benigno Aquino Jr. Avenue Service Road, Mandurriao Iloilo City

Cybergate Iloilo Tower 1, 2 Ungka I Barangay Road Pavia, Iloilo City
TranscomContact FormPasig

Mandaluyong

IT-BPO Industry in the Philippines

A significant contributor to the nation’s economic expansion is the IT-BPO sector. According to research by the IT and Business Process Association of the Philippines (IBPAP), healthcare, finance, technology, retail, and telecommunications were the primary drivers of the market’s 10.3% annual revenue growth, which reached $32.5 billion in 2022. 

Competitiveness of BPO Companies in the Philippines

In the past couple of years, the Philippines has experienced an increase in freelance work and outsourcing due to the growth of digital platforms. In this case, an extremely competitive and unpredictable industry is created via rating systems and worldwide competition.

On these networks, there are about 1.5 million freelancing Filipino laborers. According to an article, the Philippines had a 35% increase in freelancers from the previous year, placing it sixth among the economies with the greatest growth. Furthermore, since the pandemic, the nation’s “gig economy” has expanded dramatically, resulting in additional expansion of the BPO sector and a great deal of prospects for lower-skilled workers.

Why are there many BPO Companies in the Philippines?

Perhaps one of the most well-liked outsourcing locations worldwide is now the Philippines. And that makes sense, given that there is a clear relationship between this and the workforce’s competency levels. 

With a highly developed English language competency, a polite and welcoming society, and an internationally acclaimed educational system, the nation is a talent hotbed just waiting to be discovered. The Philippine government implemented policies in 2001 to assist BPO businesses in lowering unemployment rates, and by 2021, that assistance had increased dramatically in order to stop the COVID-19 economic catastrophe.

How are BPO Companies in the Philippines preparing for International Competition?

In order for BPOs to have a safe future, management must adapt to the changes taking place in the outsourcing sector. Global and local businesses are now searching for highly qualified English-speaking people who can provide high-quality labor rather than focusing on finding cheap labor. 

You will need to significantly improve your English language skills if you want to enter the Philippines outsourcing industry and have a chance of being hired; otherwise, you run the danger of dropping a position to an individual who speaks the language well.

It’s true that the process has already begun, and services that have been valued today won’t be prioritized for outsourcing the following day. The absence of opportunity for progressive job advancement and the development of abilities and expertise throughout work is one of the concerns made by studies that assess the caliber of BPO employment. It’s common knowledge that BPO firms in the Philippines hire people with advanced degrees and technical skills. In the upcoming years, the variety of qualified skill sets and services that BPO organizations may offer to their client companies will set them apart from the competition.

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