Working with a team like Shoppable introduces you to diverse talents. One of them is Junie Cabias, Shoppable’s Customer Service Supervisor! You can learn much about someone when you sit with them for an interview. As a Customer Service Supervisor at Shoppable, Junie has many responsibilities. Among those is helping the company’s customers with questions or concerns about their orders. However, beyond these duties, Junie is also a man of many hats, with profound insights, and we can’t wait to share them with you! Today, we’ll hear about what’s inside Junie’s mind and everything he enjoys about his profession and business acumen.
Q: Tell us about yourself and the work that you do.
A: Hi! I’m Junie, CS Supervisor at Shoppable Business. My main priority is to monitor all incoming inquiries from different channels, update order status, generate reports, and maintain the CS tools regularly.
Q: Outside of work, how do you destress (e.g., eating out with family and friends, binge-watching your favorite movies, etc.)?
A: I spend my time destressing by playing mobile games or PC games with friends, watching funny cats/dogs, going on road trips, and biking.
Q: Tell us about a hobby you’ve always wanted to try (e.g., painting, knitting, cooking, etc.).
A: I wanted to try fishing, spearfishing, and diving.
Q: What is your ultimate career goal? In line with this, how does your work now align with what you want to achieve?
A: My ultimate goal is to become a digital designer. My work now is not related to what I want to achieve. But I’m grateful to be part of the E-commerce Industry, where I am learning a lot, especially how to negotiate with a customer.
Q: Name three things you like about the work that you do.
A: Company culture, flexibility, and collaboration.
Q: If you had three wishes, what would they be, and why?
A: Successful business, Happy Family, and World Peace. No need for an explanation, I think. This is for all of us. 😀
Q: Tell us about a dish you’ve always liked eating. What do you like about it? Is it something you’d recommend to someone else?
A: This is a common dish, “Adobong baboy na pinatuyo with chilli.” This one has no sauce, its dried, which is perfectly partnered with rice. I think everyone would love this dish.
Q: If you were given the chance to travel anywhere in the world, where would you go, and why?
A: Any place as long as there’s real snow.
Q: Among the places you’ve been to so far, which among them would you recommend to a first-time traveler?
A: I recommend first-time travelers to visit the Ilocos Region.
Q: Give us a few words of wisdom about work and perseverance. You can also cite a quote you stand by.
A: Always treat your colleagues like family, and never stop learning. I always remember this quote from high school: “Character is higher than intellect.”
We applaud the hard work and dedication of each member of our team. Though each one comes from a different background, collectively, Shoppable is built with steadfast support for each other and an unwavering commitment to a common goal. Today, we had the opportunity to hear from Junie. A Shoppable talent who finds joy even in the simplest things about life: from mobile games, biking, making Adobo, and traveling the Ilocos Region to Customer Service, Junie is the person you reach out to! And if you want to learn more about the work culture at Shoppable and the people who make things happen, stay tuned for more of our features!
Want to join the team that makes work enjoyable? Join Shoppable Business now as we grow to transform the future of B2B eCommerce! Send your application to bit.ly/careersatsb or email [email protected] to begin!
